What this contact page is for
You can contact us about website issues, privacy requests, corrections to published content, affiliate disclosure questions, or concerns about how your inquiry was handled by this website.
What support can help with
- Technical problems with forms or page access.
- Questions about our content and comparison approach.
- Requests related to your personal information and consent preferences.
- General feedback about user experience and clarity.
What support cannot do
- Approve, deny, or speed up a loan decision.
- Change a lender's eligibility criteria or terms.
- Guarantee funding timelines or loan offers.
Contact details
Brand: Mapple Loan Match
Email: support@mapleloanmatch.ca
Mailing address: Toronto, ON, Canada
What to include in your message
For faster support, include your name, email used on the form, date of submission, province, and a short description of the issue. Do not include SIN numbers or online banking credentials.
Service expectations
We aim to respond to support requests within 1-2 business days. Complex privacy or compliance requests may require additional verification and time.
Disclosure summary
MapleLoanMatch is a comparison and lead-generation service. We may receive compensation from participating partners. This may influence presentation order, but we do not represent ourselves as a direct lender.