What this contact page is for
You can contact us about website issues, privacy requests, corrections to published content, affiliate disclosure questions, or concerns about how your inquiry was handled by this website.
What support can help with
- Technical problems with forms or page access.
- Questions about our content and comparison approach.
- Requests related to your personal information and consent preferences.
- General feedback about user experience and clarity.
What support cannot do
- Approve, deny, or speed up a loan decision.
- Change a lender's eligibility criteria or terms.
- Guarantee funding timelines or loan offers.
What to include in your message
For faster support, include your name, email used on the form, date of submission, province, and a short description of the issue. Do not include SIN numbers or online banking credentials.
Service expectations
We aim to respond to support requests within 1-2 business days. Complex privacy or compliance requests may require additional verification and time.
Disclosure summary
MapleLoanMatch is a comparison and lead-generation service. We may receive compensation from participating partners. This may influence presentation order, but we do not represent ourselves as a direct lender.
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Example loan costs
Illustrative examples only. Actual provider pricing and eligibility can vary by province, product type, and borrower profile.
- If you borrow $300: typical fee range is about $14-$17 per $100, with estimated repayment around $342-$351 over roughly 14 days.
- If you borrow $500: estimated total repayment is often around $570-$585 for a similar short term.
- If you borrow $1,000: estimated repayment can be around $1,140-$1,170, depending on provider terms.
When this type of loan may make sense
- An urgent one-time expense where full repayment on the next pay cycle is realistic.
- A temporary cash gap after checking lower-cost options first.
When to avoid
- Recurring borrowing to cover regular bills month after month.
- Any situation where the repayment date is unclear or unaffordable.
Important borrowing note
We are not a lender. Approval is not guaranteed. Loan terms, fees, and availability vary by provider and province. Always review full repayment terms before applying.
Frequently asked questions
How much does a payday-style short-term loan usually cost in Canada?
Costs vary by province and provider. A common comparison range is around $14-$17 per $100 borrowed for a short term, but actual terms can differ.
Are payday loans regulated in Canada?
Yes. Rules are set through a mix of federal and provincial frameworks, and provider obligations differ by province.
Can approval happen with bad credit?
Some providers may consider applicants with weaker credit history, but approval is never guaranteed and criteria vary.
What happens if a payment is missed?
Missed payments may trigger additional fees or collections activity under provider terms, so review late-payment clauses before accepting.
Are there safer alternatives?
Often yes. Installment options, a line of credit, payment plans, or employer-based options can be lower pressure than single-payment borrowing.
Related resources in Canada
If you are comparing next steps, review the full borrowing guide, the alternatives page, and the FAQ. You can also compare local context in Ontario, Alberta, British Columbia, and Manitoba.